Return And Exchange Policy

Thank you for shopping at Zyker Jeans Co. We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

1.1. You have [number of days] days to return an item from the date you received it.

1.2. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

1.3. Your item must have the receipt or proof of purchase.

2. Exchanges

2.1. If you need to exchange an item for a different size, color, or style, please contact us within [number of days] days of receiving your purchase.

2.2. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in the original packaging.

2.3. Your item must have the receipt or proof of purchase.

3. Exceptions

3.1. Certain items are not eligible for return or exchange, including:

  • Items marked as final sale.
  • Customized or personalized items.
  • Undergarments or swimwear (for hygiene reasons).

3.2. We reserve the right to refuse returns or exchanges on items that do not meet the above criteria.

4. Return Process

4.1. To initiate a return or exchange, please contact our customer service team at [contact email] to obtain a Return Merchandise Authorization (RMA) number.

4.2. Once you have received your RMA number, please securely package your item and include the RMA number on the outside of the package.

 

4.3. You are responsible for all shipping costs associated with returning or exchanging an item, unless the return or exchange is due to our error or a defective product.

5. Refunds

5.1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

5.2. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

6. Contact Us

6.1. If you have any questions about our Return and Exchange Policy, please contact us at info@zykerjeans.in.